Frequently asked questions
Clear answers before your first swap.
Everything you need to know about time credits, matching, safety, and sessions.
This build has no paid subscriptions or payment processor. Exchanges use internal time credits, and you can share those credits through one-time Gifts & vouchers.
No. Teach anyone to earn credits, then spend those credits learning from any available member.
Matches consider skill fit, availability, location, teaching style, language, reputation, and session preferences.
Yes. Members can choose remote, local, or both. For local sessions, meet in a public place and follow the community safety guidance.
Use the resolution flow to reschedule or report a no-show. Credits settle only after the session is confirmed and both progress reports are saved: one-way exchanges transfer 1 credit, while mutual exchanges transfer nothing.
Members may verify their email, phone, identity, and professional credentials. Verification status appears on their profile.
Signed-in members can use the group controls in the Inbox. There are no Plus or Teams subscription plans connected to this build.